Frequently Asked Questions

Most packages include permits, licensed guide, porters (where applicable), accommodation, meals during the trek, and airport transfers. Exact inclusions are listed on each package page.

Cancellations made 30+ days before departure usually receive a higher refund percentage. Closer to departure, fees may apply due to permits and logistics. Full policy details are provided at booking.

Most treks suit ages 16–65 with reasonable fitness. Some high-altitude or festival itineraries may have different recommendations — ask us for advice based on your group.

Layered clothing, broken-in trekking boots, sun protection, a daypack, and a warm jacket for evenings. We send a detailed packing list after you book.

Yes. Upper Mustang is a restricted area. We arrange the Restricted Area Permit, ACAP, TIMS and local permits as part of your package.

Yes. You need comprehensive insurance covering high-altitude trekking, medical treatment and helicopter evacuation.

Your guide is the first point of contact on the trail. Our Kathmandu office remains available by phone and WhatsApp for emergencies.

Spring (March–May) and autumn (September–November) offer the most stable weather. The Tiji Festival in Lo Manthang is typically held in May.

Absolutely. We specialize in tailor-made journeys — private groups, luxury lodges, shorter or longer routes, and combined overland options.