Upper Mustang Trek Booking Policy
Plan your unforgettable journey to Upper Mustang with confidence through Nord Extreme Himalaya Pvt. Ltd.. Our transparent trekking booking policy ensures a safe, secure, and hassle-free adventure in the Himalayas of Nepal.
01. Health & Physical Fitness
Good health and physical fitness are essential for all trekking adventures in Nepal. The Upper Mustang Trek involves walking at high altitudes and remote mountain terrain; therefore, we strongly recommend a medical check-up before your trip.
Trekkers requiring additional assistance or personal support during the journey can request special arrangements in advance. Extra support services may involve additional costs.
02. Travel Insurance
Comprehensive travel insurance is mandatory for all trekkers booking with Nord Extreme Himalaya Pvt. Ltd.. Your insurance policy should cover:
- High-altitude trekking and adventure activities
- Emergency helicopter evacuation
- Medical treatment and accidents
- Trip cancellation or interruption
- Loss, theft, or damage of baggage and personal belongings
Please note that rescue insurance is not available in Nepal. Emergency evacuation expenses must be paid immediately unless your insurance provider guarantees direct payment.
03. Advance Booking Deposit
To confirm your Upper Mustang Trek booking, a 20% non-refundable advance deposit is required. An additional 15% payment must be completed at least 15 days before the trip departure date, according to company policy.
Early booking is highly recommended, especially during the peak trekking seasons in spring and autumn.
04. Final Payment
The remaining balance can be paid upon your arrival in Kathmandu before the trek departure. Failure to complete the required payments within the specified timeline may result in trip cancellation.
05. Last-Minute Booking
We accept last-minute bookings up to 15 days before departure, depending on permit availability and logistics. For late reservations, 50% of the total trip cost must be paid in advance.
06. Cancellation & Itinerary Changes
Clients are not permitted to change the trekking itinerary independently after confirmation. However, Nord Extreme Himalaya Pvt. Ltd. reserves the right to modify, postpone, or cancel any part of the trip due to weather conditions, safety concerns, government regulations, transportation issues, or unforeseen local circumstances.
For complete details regarding refunds and cancellations, please refer to our official Terms & Conditions page.
07. Liability Disclaimer
While we make every effort to ensure a safe and enjoyable trekking experience, Nord Extreme Himalaya Pvt. Ltd. shall not be held liable for unforeseen events such as:
- Natural disasters and severe weather
- Flight delays or cancellations
- Political unrest or strikes
- Accidents, illness, or injuries
- Loss or theft of personal belongings
- Additional expenses caused by route changes or delays
All personal expenses resulting from such situations are the responsibility of the traveler.
08. Complaints & Customer Support
Customer satisfaction is our priority. If any issue arises during your trek or tour in Nepal, please inform our team immediately. We are committed to resolving all concerns professionally before your departure.
09. Pricing Policy
All prices are valid as stated in the official quotation or package offer. Nord Extreme Himalaya Pvt. Ltd. reserves the right to adjust prices in case of significant changes in:
- Government taxes or permit fees
- Foreign exchange rates
- Transportation and fuel costs
- Local regulations and operational expenses
We always strive to provide the best value, professional service, and transparent pricing for trekking and adventure holidays in Nepal.